No code after purchasing founders pack

Nightsdawn

New member
Tester
Scout
Sep 4, 2019
7
0
1
I purchased the 10$ founders pack. It seems the transaction went through ok but I am not seeing any confirmation email or "code" to redeem on my account. Is this not an automated process and takes time to receive the code/email?
 

Prof-JMac

New member
Sep 6, 2019
3
0
1
You dont really get a code. I registered first and then purchased my package and it told me to put in a code but my profile page showed my package was active. Go to your profile page and look down for the symbols of the three packages and one should say active. I dont know why they dont update the message to say you dont need a code anymore
 

Nightsdawn

New member
Tester
Scout
Sep 4, 2019
7
0
1
I did it the other way around. I instead went strait into purchasing it. I checked my bank statement and I was charged. When i login my account however it shows that I do not have any package purchased and gives the option to buy the same one I already bought. Still no email invoice or code.
 

Jikap

New member
Sep 10, 2019
1
0
1
I had to enter the code to activate mine, today. o_o

In my case, it was in the purchase confirmation e-mail from "Xsolla", titled "Your receipt No. (a bunch of numbers)"
See if you can find it in your e-mail, or even your junk folder, just in case. Good luck!
 

Nightsdawn

New member
Tester
Scout
Sep 4, 2019
7
0
1
Still no code. The only official email was for a "thanks for subscribing". I really dont want to have to buy the game for a second time.
 

Gordon

Administrator
Staff member
Adminstrator
Sep 4, 2019
19
0
1
Still no code. The only official email was for a "thanks for subscribing". I really dont want to have to buy the game for a second time.
Hello! I have sent you a message regarding this issue!
 

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